Cookie Policy

Last Updated: January 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit our website or use our Service. Cookies allow us to recognize your device and store information about your preferences or past actions, enabling us to provide you with an improved, faster, and safer experience.

We also use similar tracking technologies such as web beacons, pixel tags, and local storage, which function similarly to cookies and are collectively referred to as "cookies" in this policy.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are strictly necessary for the Service to function and cannot be switched off. They are usually set in response to actions you take, such as logging in, setting privacy preferences, or filling in forms.

Purpose: Authentication, security, maintaining user sessions, remembering preferences, load balancing
Examples: Session IDs, authentication tokens, CSRF tokens
Duration: Session or up to 1 year
Can be disabled: No (Service requires these to function)

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your language preferences, region, and customized settings.

Purpose: Remember preferences, language settings, theme preferences, user interface customizations
Examples: Language selection, dark mode preference, dashboard layout
Duration: Up to 1 year
Can be disabled: Yes (may reduce functionality)

2.3 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve our Service, identify issues, and optimize user experience.

Purpose: Website analytics, performance monitoring, error tracking, usage statistics
Examples: Google Analytics, service performance metrics, feature usage data
Duration: Up to 2 years
Can be disabled: Yes

2.4 Marketing and Advertising Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. They may also be used to measure the effectiveness of advertising campaigns.

Purpose: Targeted advertising, ad measurement, conversion tracking, remarketing
Examples: Marketing campaign tracking, social media pixels
Duration: Up to 1 year
Can be disabled: Yes

3. Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality. These third parties may set their own cookies and similar technologies:

3.1 Analytics Providers

  • Google Analytics: Website traffic analysis and user behavior insights
  • Other Analytics Tools: Performance monitoring and error tracking

3.2 Service Providers

  • Cloud Services: Infrastructure and hosting providers
  • Customer Support: Help desk and support ticketing systems
  • Payment Processors: Secure payment processing (cookies used for security and fraud prevention)

3.3 Social Media and Marketing

  • Social Media Platforms: When you interact with social media features on our Service
  • Marketing Platforms: For advertising and marketing campaign tracking

These third parties may use cookies to collect information about your online activities across different websites. We do not control these third-party cookies. Please refer to the privacy policies of these third parties for information about their cookie practices.

4. Specific Cookies We Use

Cookie NamePurposeTypeDuration
session_idMaintains user sessionEssentialSession
auth_tokenAuthentication and securityEssential1 year
preferencesStores user preferencesFunctional1 year
_ga, _gidGoogle AnalyticsAnalytics2 years / 24 hours

5. How to Manage Cookies

You have several options to manage or disable cookies:

5.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Receive notifications before cookies are set

Instructions for popular browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Privacy, search, and services → Cookies and site permissions

5.2 Cookie Consent Banner

When you first visit our website, you may see a cookie consent banner. You can accept or customize your cookie preferences through this banner. You can also change your preferences at any time by accessing your account settings or contacting us.

5.3 Opt-Out Tools

You can opt-out of certain third-party cookies:

6. Impact of Disabling Cookies

While you can disable cookies, doing so may impact your experience with our Service:

  • Essential Cookies: Disabling these will prevent you from using core features of the Service, including logging in, accessing your account, and making secure transactions
  • Functional Cookies: Disabling these may result in reduced personalization and convenience, such as having to re-enter preferences each time you visit
  • Analytics Cookies: Disabling these will not affect functionality but prevents us from improving our Service based on usage data
  • Marketing Cookies: Disabling these may result in seeing less relevant advertisements

7. Mobile Devices

Mobile devices may use different cookie technologies or require separate management. You can control cookies on mobile devices through your device settings or browser settings within mobile apps. Some mobile operating systems provide device-level controls for tracking and advertising.

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT browser signals. However, you can control cookie preferences through the methods described above.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

For more information about how we handle your personal information, please see our Privacy Policy.

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